What Our Members are Saying

What Our Members are Saying

What are members are saying

When you hire fun people of good character who do what needs to be done simply because it needs to be done, you look for more than just strong financials to measure success.  Our greatest measurement is that of the service we provide, and the compliments members send us are our gold standard.

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Check out what our members have had to say lately . . .

  • Roland B.

    2017 Bendix Grand Champion of NTDC
    FedEx Express driver since 1994.
    FECA member since 1995.
          I joined when  I was just starting out at FedEx.  I was the only income in the house and we had two young daughters, a car and a mortgage.  I was looking for a new car loan and you guys had the best rates.  Any time I need a personal loan or a car loan,  I always think of you guys - I don't even think of the other guys. I also use your shared branch network.  There's not a branch where  I live, so if I need cash I just swing by one of your shared branches or ATMs.  It's not a problem.
  • Audrey P.

    Sr. Service Agent at FedEx since 1974.
    FECA member since 1974
    "I remember when Mr. Smith himself announced the opening of the credit union, back when FedEx was still so small.  I joined right away.  Then in 1976, I was in a financial crisis and needed a small loan but I had no collateral.  I went to FECA, told them my story and asked for help.  They lent me month on good faith, to help me get back on my feet.  I paid everything back and I've never had to borrow again. "It's a life changing experience for a person to get that kind of help.  FECA really means it when they say that they are 'people helping people.'"

    Audrey P.
    Audrey P.Sr. Service Agent at FedEx since 1974
  • "Your customer service, service to me was a 110% and I enjoyed our online chat session. And wow! do you read fast!"

    Matt, Via online chat

  • “Your suggestions were so on target because I didn't think about doing that. I am on such a healthy path now and what the credit union has done has made it so much easier.”
    Tina, Memphis, TN
  • “It’s a pleasure to get such an immediate response, and I appreciate it very much!”
    Ginny, Harrison, AR