Report Lost/Stolen Cards

REPORT LOST / STOLEN CARD

VISA Debit Cards or ATM Cards:

 

By phone:

Outside normal business hours: (901) 332-9232 or (800) 833-3544.  Select Option 3

Between 7:30am & 5:30pm Central: (901) 344-2500 or (800) 228-8513

Online:

Login to your account, select “Option,” then “ATM/Debit Card”

VISA Classic Credit Cards:

 

By phone:

Outside normal business hours: 800-808-7230

Between 7:30am & 5:30pm Central:  (901) 344-2500 or (800) 228-8513

Select Option 3 for “Card Services”

Then Option 2 for “VISA Classic”

Then Option 3 for “Report the Card Lost or Stolen”