Privacy and Disclosures



FECA Privacy Policy.  Your privacy is a top priority with us. The FECA Privacy Policy outlines how we protect your personal information and how you can let us know if you do not want certain information disclosed to other parties. *Throughout the policy, the word “information” refers to personal information about you that may not be publicly available.


Other guides, agreements, and disclosures:


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Find our branches & ATMs

For the safety of our members, certain branch lobbies are temporarily closed or have limited access.
Currently the Collierville, Hacks Cross, and Pittsburgh Branches are CLOSED.

To schedule an appointment:


Due to closed branches, our call-center is experiencing a high call volume.
To avoid longer than usual wait times, we encourage members to access their accounts remotely by logging in online or by using our mobile app.


Call Center Information:
(800) 228-8513 or (901) 344-2500 within the Memphis areaMon-Fri, 7:30am-10:00pm central
Sat, 9:00am-5:00pm central
Sun, 9:00am-5:00pm central