About Us
About Us
We are the financial institution for FedEx employees, FedEx retirees, and their family and household members.
We are a full-service federal credit union exclusively serving FedEx Corporation and its companies.
We provide a full suite of banking products and services, with options to meet every level of need. We offer checking and savings accounts; auto, mortgage, and home equity loans; personal and small business loans; and investment services.
Membership
At FECA, you’re not just a member, you’re an owner. Discover how you can become a member.
Benefits
Want to know the benefits of being a FECA member?
Community
Serving our members means serving in their communities. See how FECA reaches out in our neighborhoods.
Why is FECA Different?
Our special and unique relationship with FedEx makes us dedicated to and focused on their employees’ specific needs.
Every decision we make starts from our vision of enabling FedEx families to achieve their best financial life possible. No matter what part of FedEx you work for, nor how long you’ve been employed at FedEx, it’s our goal to help you achieve your financial goals.
Are you a FedEx Employee, Retiree, or a family member of one?
Your Funds are Protected
We wanted to make sure all our members could be assured that their funds are safe at FECA. That’s why your accounts are insured up to $500,000. The first $250,000 is insured by NCUA and the remaining $250,000 is insured by ESI.
Values and Culture
A simple concept guides us: To enable our members to secure their financial future and realize their dreams. Not only will you find our mission and values framed on the wall at every location, you’ll also experience them during every interaction with our team members.
The mission of FedEx Employees Credit Association is to be the first-choice provider of financial solutions to all FedEx employees and their families.
We exist to serve our member-owners. We strive to give each member as much individual attention and personalized service as possible. We do this by holding to the philosophy that make scredit unions different, we are not for profit, but for service. Our a passionate and committed teams strive to deliver the best experience for our members.
Want to Know How or Our History
In the early 70s, when Federal Express was still a fledgling startup, Fred Smith began looking for ways to provide benefits to his employees. Knowing the benefit of a credit union, he wanted to establish one exclusively for Federal Express employees, simply to make their lives easier. His initial vision has grown into a full financial institution providing financial opportunities for FedEx employees across the world.
1970s
Soon after establishing Federal Express, Fred Smith approached employee Charlotte McNeal to ask her help in creating a credit union, exclusively to benefit Federal Express employees. She worked to establish the Federal Express Corporate Credit Association (FECCA), securing a charter from the NCUA on August 8, 1974.
The original employees were Federal Express employees; the first meetings were held in a makeshift office in the Federal Express hangar basement. Before the decade was over, the doors of our first office opened on Corporate Avenue in Memphis, TN.
1980s
In 1989, Federal Express acquired the Flying Tigers, headquartered in Los Angeles. This gave us the opportunity for a presence on the west coast – that same year we opened our LA branch, our first outside of the Memphis area.
1990s
The 90s were marked by major milestones in technology and growth. We launched our first website (fecca.com) and achieved $100 million in assets. But the biggest change was the evolution of our identity.
In 1994, we took the important step of becoming an independently run organization, separate from FedEx. The move allowed us to hone our focus and brand as a financial institution.
Though no longer a part of our founding company, we retained a unique and special relationship with FedEx that stands to this day: we share the FedEx name; our branches are still located within FedEx facilities; our mission and vision are still focused on FedEx employees and their families; and our path to membership remains through FedEx.
2000s
During the 2000s, we swiftly expanded our branch network. We entered 3 new markets, each at important FedEx locations: Indianapolis, Harrison, Arkansas (in conjunction with FedEx Freight acquiring American Freightways), and Pittsburgh (within FedEx Ground Headquarters).
Keeping pace with in-demand banking trends, we added mobile banking to our suite of services. Our identity continued to evolve as well, with our name changing from FedEx Corporation Credit Association (FECCA) to FedEx Employees Credit Association (FECA). By the end of the decade, our assets reached $300 million.
2010s
This decade saw the expansion of our offerings to meet the diverse needs of all FedEx employees. We added our credit restoring New Direction product line; student loans; a youth program; online car buying services; and launched FECA Financial Advisors. Continuing to expand, we moved our headquarters to a larger building on Nonconnah Boulevard in Memphis. We reached the $400 million mark in assets.
2020s
The Covid pandemic hit and we refocused our efforts to meet the rapid growth of online demands. We launched a new improved mobile app and account access platform that made the app a full remote branch. For the first time, members downloaded more eStatements than were mailed. We began placing video access ITMs (Interactive Teller Machines) across the U.S. so members could get full services in areas without a local branch. We reached 100,000+ members and our assets expanded to over $600 million.
We Continue to Look Forward to Providing New Opportunities to Better Serve Our Member-Owners.
Ready to Join?
| Name | Title | |
|---|---|---|
| Tara Burton | CEO | [email protected] |
| Tina McMinn | COO | |
| LaToya Carpenter | CFO | |
| Lea Caraway | Chairman | |
| Richard Moses | Board Member | |
| John Rutkauskas | Board Member | |
| Tom Norton | Vice Chairman | |
| Steve Griffin | Board Member | |
| Lana Luster | Secretary/Treasurer, Board Member | |
| John George | Board Member | |
| John Schneider | Board Member |
Credit Union Difference
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Locations and Hours
We Have 10 Branches Across the Nation.
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Careers
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