Member Education


Knowledge is power.  This page is designed to empower you to achieve your financial goals!

Membership in the Credit Association is more than just an account to hold your money or a loan to buy a car or house.  The Credit Association is a cooperative where we are dedicated to the international credit union theme of People Helping People. Our people are here to help.  That’s what makes working here so rewarding for us!  While we are happy to talk to you and answer your financial questions, feel free to also use this page as a resource to learn and find answers.  We hope you find the information we have gathered here to be empowering.

Frequently Asked Questions

We’ve compiled a list of frequently asked member questions to better assist you. Visit our list and you may find the answers you’re looking for. Additional questions can always be directed to our Contact Center at 800-228-8513 or 901-344-2500 in the Memphis area. Our representatives are always ready to assist you.

Credit Assistance

FedEx Employees Credit Association wants all of our members to enjoy good financial health. However, we know that getting to that point isn’t always easy. Visit our credit information page for some tips on improving your credit and reporting of incorrect credit information.

Current Topics

If you think it’s a scam – If you think you see a scam, talk with someone.  Why is it important to report fraud?  Read more on this topic here.  

 How to Plan for Retirementclick here to watch a simple guide to help you retire with peace of mind.  Are you ready to start planning?  Talk with Edward Barrett, Financial Advisor today!

Budgeting – Click here to watch a video on Budgeting in plain English.  After you have completed your budget meet with a financial advisor to help you in investing your savings.  For more information click here.

Debt Relief and Credit Repair Scams – Debt relief service scams target consumers with significant credit card debt by falsely promising to negotiate with their creditors to settle or otherwise reduce consumers’ repayment obligations. Read more here. Let our Credit Solutions Team help you instead. Email [email protected]

Payday Lending – Many consumers who need cash quickly turn to payday loans – short-term, high interest loans that are generally due on the consumer’s next payday after the loan is taken out. Read more on this topic here. We have a loan for you!  Find out more: Freedom Loan.

General Financial Literacy Education

Check out this resource to read more about general financial literacy for all ages.