Contact Us

 

 

 

Report a Lost/Stolen VISA Debit Card or ATM Card
(901) 332-9232 or (800) 833-3544 Select option 3
Or login to REX Online Services, select “Options,” then “ATM/Debit Card.”
Or Between 7:30am and 5:30pm Central time call (901) 344-2500 OR (800) 228-8513
Report a Lost/Stolen VISA Classic Credit Card
Between 7:30am and 5:30pm Central time call (901) 344-2500 OR (800) 228-8513
  • Select option 3 for Card Services

  • Then option 2 for VISA Classic

  • Then option 3 to report the card lost or stolen.
Outside of normal business hours: 800-808-7230 (VISA Classic Credit Card Only)
Phone & Fax Numbers
Member Service
Monday through Friday from 7:30 AM to 7:30 PM Central Standard Time.
Saturday from 9:00 AM to 1:00 PM Central Standard Time.
Toll free: (800) 228-8513
Memphis area: (901) 344-2500
(Note: Memphis area calls to the 800 number will result in a busy signal)
MARS - 24 Hour Phone Services
Toll free: (800) 833-3544
Memphis area: (901) 332-9232
(Note: Memphis area calls to the 800 number will result in a busy signal)
Fax: (901) 332-1022
Email Addresses
General Information:
[email protected]
Error Resolution - Mail your error resolution request to our main office or email:
[email protected]
Career Information:
[email protected]
Email our CEO:
[email protected]
Request changes to payroll deductions, information about REX or MARS access, withdrawals or other account specific requests using the secure email form below.

Secure Contact Form

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