800-228-8513  •  Memphis Area: 901-344-2500

Mon-Fri, 7:30am-10:00pm Central

Sat, 9:00am-5:00pm Central

Sun, 9:00am-5:00pm Central


General Info:  [email protected]

Error Resolution: [email protected]

Career Info: [email protected]

Email our CEO: [email protected]


Corporate HQ:

2731 Nonconnah Blvd.

Memphis, TN  38132

Fax: 901-332-1022


Request changes to payroll deductions, information about our online or phone access, withdrawals or other account specific requests using this secure form:

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For the safety of our members, certain branch lobbies are temporarily closed or have limited access.
Currently the Collierville, Hacks Cross, and Pittsburgh Branches are CLOSED.

To schedule an appointment:


Due to closed branches, our call-center is experiencing a high call volume.
To avoid longer than usual wait times, we encourage members to access their accounts remotely by logging in online or by using our mobile app.


Call Center Information:
(800) 228-8513 or (901) 344-2500 within the Memphis areaMon-Fri, 7:30am-10:00pm central
Sat, 9:00am-5:00pm central
Sun, 9:00am-5:00pm central