Report Fraud
Suspect Fraud on your ATM, Debit, or Credit Card?
If you suspect Fraud on one of your FECA cards contact us immediately at:
800-228-8513 or 901-344-2500
We care about your safety and are vigilant about protecting you!
Our cards come with Fraud Alerts for your protection.
Your Card Will Be Blocked from Further Use Until
You Respond to One of the Notifications with the Reference Number
If we suspect fraudulent transactions or detect unusual activity on your ATM, Debit, or Credit Card, you will be notified by text, phone, and finally by email.
The alert messages also contain a reference number for verification.
Online
Log in to your account online and click ‘Support’ in the menu to contact the Fraud Center directly.
Phone
Contact us at 800-228-8513 or 901-344-2500 to begin a case.
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