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Temp text for call to action ATM / ITM Temp Button Text FECA -CS- ATM-ITM - atm-machine-keypad-banner-closeup-view-3d-illus

ATM / ITM

ATM/ITM

Convenience of an ATM with the service of a full branch.

Today’s world may be moving toward mostly digital payments, but there will always be times when you just need cash. If you need to make a simple cash withdrawal or check your balance before a night out, an ATM may be all you need. With our network of over 85,000 ATMs across the nation, finding the closest one should be easy.

Find my nearest ATM

What if I need personal help?

Online & mobile banking has become the best way for many FECA members to manage their money. However, there are still certain tasks that are best completed with the help of an actual person. But when a branch isn’t convenient, visit an ITM!

What is an ITM?

An ITM is an Interactive Teller Machine. ITMs are upgraded ATMS that allow you to speak directly with FECA tellers through live two-way video. Our friendly remote tellers can assist with almost any transaction so you get the same great service you would by driving to a branch.

Members simply touch the screen to get started and one of our tellers will appear onscreen. After that, your teller will guide you through your transaction. It’s that easy!

LocationAddressMap
Nonconnah WalkUp2731 Nonconnah Blvd, Memphis, TN 38132
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FedEx World Hub2777 Sprankle Rd., Memphis, TN 38132
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Dexter Drive-Thru8195 Dexter Rd, Cordova, TN 38016
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Logistics Lobby (Badge Access only)145 Lt. George W Lee Ave, Memphis, TN 38103
Map

The big advantages of using an ITM are:

Speak with a live person

Live tellers are available 8 am to 5 pm CST Monday through Friday.

Skip the line

Our live tellers are located in our typically less busy locations which allows them to efficiently serve you.

Make loan payments

Make a loan payment by cash, check or transfer from your FECA account.

Receive custom cash

Withdraw cash in any denomination you prefer. Need $23 in fives and ones? Not a problem.

More convenience

Forget your debit card? You can show your ID to your ITM teller just like you could within a branch.

All regular ATM features

Withdraw cash, transfer funds, check balances and more.

Find my nearest ATM

Find your Nearest FECA ITM

The FECA network of ATMS & ITMS is steadily growing to make our services more accessible for members.

Map, listed locations, or button link to locator search.

Using your FECA ExpressCheck Visa Card and PIN, you can:

  • Withdrawals
  • Deposits
  • Loan payments
  • Balance inquiries
  • Transfers between your FECA accounts
Checking Accounts

Additional FAQs

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What is an ITM

An ITM is an Interactive Teller Machine. ITMs are upgraded ATMS that allow you to speak directly with FECA tellers through live two-way video during business hours.

Are ITMs the same as ATMs?

No. ITMs can do many more types of transactions than traditional ATMs. ITMs are ideal for transactions that require a personal teller. Our network of 100,000 ATMs are available to do simple transactions, like withdrawing cash or making a deposit.

How do ITMs work?

Members simply touch the screen to get started and one of our tellers will appear onscreen. After that, your teller will guide you through your transaction. It’s that easy!

Why does FECA use ITMs?

We always want to provide our members with enhanced convenience and personalized service while leveraging the latest technology. As our ITM network grows, they allow us to efficiently serve members throughout the nation where we don’t have branches yet.

Can I choose my teller?

Probably not. We have a team of remote tellers assisting members, so the next available teller will assist you. However, it is likely you’ll speak to the same few tellers with repeated use.

Can I use the ITM video features after hours?

Our video tellers are only available during regular business hours. They can be reached 8:30 – 4:30 CST. After hours, an ITM functions the same as a regular ITM.