Card Fraud/Card Blocks

CARD BLOCKS & SUSPECTED FRAUD

We care about your safety and are vigilant about protecting you!

If we suspect fraudulent transactions on your ATM, Debit, or Credit Card, a block will be placed on your card, and you will be notified by phone, text, or email.   To verify transactions and remove the block, please respond using the following numbers:

VISA Debit or ATM Cards:

800-417-4592

 

VISA Credit Cards:

800-369-4887

CONTACT US

Call, Email or Message

JOIN US

Become a member

LOCATE US

Find our branches & ATMs

For the safety of our members, all branch lobbies are temporarily closed.
The Drive-Thrus are open at Nonconnah and Dexter branches in Memphis.

We encourage our members to access their accounts remotely by logging in online, using our mobile app , or by phone at  (800) 228-8513 or (901) 344-2500 within the Memphis area.

Call Center hours:
Mon-Fri, 7:30am-10:00pm central
Sat, 9:00am-5:00pm central
Sun, 9:00am-5:00pm central