ABOUT US history



In the early 70s, when Federal Express was still a fledgling startup, Fred Smith began looking for ways to provide exclusive benefits to his employees. One that he knew would make their lives easier was a credit union just for them. He approached employee Charlotte McNeal to ask her help in creating one. She worked to establish Federal Express Corporate Credit Association (FECCA), securing a charter from the NCUA on August 8, 1974.

The original employees were Federal Express employees; the first meetings were held in a makeshift office in the Federal Express hangar basement. Before the decade was over, the doors of our first office opened on Corporate Avenue in Memphis, TN.


In 1989, Federal Express acquired the Flying Tigers, headquartered in Los Angeles.  This gave us the opportunity for a presence on the west coast – that same year we opened our LA branch, our first outside of the Memphis area.


The 90s were marked by major milestones in technology and growth. We launched our first website (fecca.com) and achieved $100 million in assets. But the biggest change was the evolution of our identity.

In 1994, we took the important step of becoming an independently run organization, separate from FedEx. The move allowed us to hone our focus and brand as a financial institution.

Though no longer a part of our founding company, we retained a unique and special relationship with FedEx that stands to this day:  we share the FedEx name; our branches are still located within FedEx facilities; our mission and vision are still focused on FedEx employees and their families; and our path to membership remains through FedEx.


During the 2000s, we swiftly expanded our branch network. We entered 3 new markets, each at important FedEx locations:  Indianapolis (within FedEx’s Indianapolis hub); Harrison, Arkansas (in conjunction with FedEx Freight acquiring American Freightways); and Pittsburgh (within FedEx Ground Headquarters).

Keeping pace with in-demand banking trends, we added mobile banking to our suite of services. Our identity continued to evolve as well, with our name changing from FedEx Corporation Credit Association (FECCA) to FedEx Employees Credit Association (FECA). By the end of the decade our assets reached $300 million.


This decade has seen the expansion of our offerings to meet the diverse needs of all FedEx employees. We added our New Direction product line; student loans; a youth program; online car buying services; and launched FECA Financial Advisors.  We introduced a new website with live chat and mobile deposit service.

We opened our new headquarters building on Nonconnah Boulevard in Memphis. We are well past the $400 million mark in assets and look forward to continued growth to better serve our member-owners.


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Find our branches & ATMs

For the safety of our members, certain branch lobbies are temporarily closed or have limited access.
Currently the Collierville, Hacks Cross, and Pittsburgh Branches are CLOSED.

To schedule an appointment:


Due to closed branches, our call-center is experiencing a high call volume.
To avoid longer than usual wait times, we encourage members to access their accounts remotely by logging in online or by using our mobile app.


Call Center Information:
(800) 228-8513 or (901) 344-2500 within the Memphis areaMon-Fri, 7:30am-10:00pm central
Sat, 9:00am-5:00pm central
Sun, 9:00am-5:00pm central