For the safety of our members; the DFW, Harrison, Indianapolis, L.A. and certain Memphis branches are limiting walk-in traffic.
To avoid wait-times, you may request an appointment in Los Angeles and at two Memphis area branches.
For the safety of our members, certain branch lobbies are temporarily closed or have limited access.
Currently the Collierville, Hacks Cross, and Pittsburgh Branches are CLOSED.
To schedule an appointment:
Due to closed branches, our call-center is experiencing a high call volume.
To avoid longer than usual wait times, we encourage members to access their accounts remotely by logging in online or by using our mobile app.
Call Center Information:
(800) 228-8513 or (901) 344-2500 within the Memphis areaMon-Fri, 7:30am-10:00pm central
Sat, 9:00am-5:00pm central
Sun, 9:00am-5:00pm central
